Refund Policy

Book your session carefully – due to COVID-19 legal regulations set by the government, we have limited seating and we request that you cancel at least 48 hours before a scheduled play session through your confirmation email. The play session cannot be refunded or changed once booked, even if it’s an error, so please ask before you book if you’re unsure of anything. You may only cancel BEFORE 48 hours and we offer you a store credit towards any future purchases from the café.